I am training "Leadership, Team-Building & Coaching Skills" for Pryor Learning Solutions this month through January 2019. We explore coaching methods to meet the different needs of team members that maximize team effectiveness and balance individual strengths and weaknesses. Two main factors in analyzing team members are their skill level and attitude about their work.
A team member who is high in skills and low in attitude, like those anticipating retirement soon, is best coached by relating to them and what they have accomplished, encouraging them to do what they are passionate about to improve their attitude at work, such as training less-skilled teammates to impart their knowledge and create a legacy before retiring. Someone who is high in skills and attitude is best coached by empowering and mentoring them to develop themselves while also benefiting the team with more work output. A teammate who is new to the job will be low in skills and high in attitude, they grow their work knowledge through training and development from team members. Lastly, a team member who is low in skills and attitude needs counseling from the team leader to perform at the expected work level.
A team leader needs to be aware of where all of her team members are in skills and attitude at all times, as they can change and require alternate coaching methods in different situations. Effective team leadership is a dynamic practice, attend this class or contact me for consulting in your specific situations.