

Dr. Amy Castle-Rogers, DOL, MBA
Apr 20, 2017
How to implement Online Marketing
I attended the Frederick County Chamber of Commerce business card exchange last night. When I told business members that I do management...


Dr. Amy Castle-Rogers, DOL, MBA
Jan 19, 2017
Maximize Your Customer's Journey
In preparation to teach "Customer Service Excellence: How to Win and Keep Customers" for the American Management Association (AMA) in...


Dr. Amy Castle-Rogers, DOL, MBA
Oct 10, 2016
Who are your customers?
Last week I audited a class that I am going to teach for the American Management Association, called "Customer Service Excellence: How to...


Dr. Amy Castle-Rogers, DOL, MBA
Sep 22, 2016
Emotional Intelligence
I was recently invited to attend a Train-the-Trainer event for the American Management Association (AMA) to teach their Emotional...


Dr. Amy Castle-Rogers, DOL, MBA
Sep 8, 2016
Partnering to Help Your Business
Whether you are a small business owner, such as myself, or an executive in a large organization, you can tap into the expertise and...