Dr. Amy Castle-Rogers, DOL, MBA
Improving Leaders, Teams & Organizations

Last week I audited a class that I am going to teach for the American Management Association, called "Customer Service Excellence: How to...

Sunday was Mother's Day and today is my mother's birthday, which has me reflecting on what a profound impact my mother has had on my...

The most successful leaders continuously coach and develop their teams, individually and as a group. This proactive approach develops...

I recently facilitated a multiple fire department team meeting. The team had MANY items that they wanted to cooperate on to produce...

Are you constantly following the direction of others? Have you ever attended a meeting where someone stopped the meeting to take a...

Many of us have taken at least one personality test during a college class, like the Myers Briggs test, to see how we work and interact...

"Collaborative Intelligence - Thinking With People Who Think Differently" by Dawna Markova, Ph.D., and Angie McArthur, is a must read for...