Dr. Amy Castle-Rogers, DOL, MBA
- Jun 6, 2017
The Power of Networking
Networking produces 50% success in developing business, while cold calls typically result in 1% success in sales (Source: American...
Dr. Amy Castle-Rogers, DOL, MBA
- May 18, 2017
Technical vs. Adaptive Challenges
A technical challenge can be solved with a known method, one that you have experienced or used in the past. An adaptive challenge...
Dr. Amy Castle-Rogers, DOL, MBA
- Apr 20, 2017
How to implement Online Marketing
I attended the Frederick County Chamber of Commerce business card exchange last night. When I told business members that I do management...
Dr. Amy Castle-Rogers, DOL, MBA
- Jan 19, 2017
Maximize Your Customer's Journey
In preparation to teach "Customer Service Excellence: How to Win and Keep Customers" for the American Management Association (AMA) in...
Dr. Amy Castle-Rogers, DOL, MBA
- Dec 21, 2016
Leadership Training succeeds in a Supportive Organization
I just read October 2016's Harvard Business Review article "Why Leadership Training Fails--and What to Do About It" by Michael Beer,...
Dr. Amy Castle-Rogers, DOL, MBA
- Nov 21, 2016
Ethical Leadership
I just taught a National Fire Academy class on "Exercising Leadership Ethically" to fire department leaders at the Georgia Public Safety...
Dr. Amy Castle-Rogers, DOL, MBA
- Oct 10, 2016
Who are your customers?
Last week I audited a class that I am going to teach for the American Management Association, called "Customer Service Excellence: How to...
Dr. Amy Castle-Rogers, DOL, MBA
- Sep 8, 2016
Partnering to Help Your Business
Whether you are a small business owner, such as myself, or an executive in a large organization, you can tap into the expertise and...
Dr. Amy Castle-Rogers, DOL, MBA
- Sep 1, 2016
Difficult Conversations
One of the hardest parts of being an effective leader is having difficult conversations within your team that are productive and create...
Dr. Amy Castle-Rogers, DOL, MBA
- Aug 5, 2016
Change for a Better Future
I am back to my blog after a couple of months of huge change in my personal and professional lives. Always a driver to move forward and...
